The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards

                           Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 

Alerts

  1. There are no alerts at this time.

 Did you know, that you can save time by reporting issues on our new app??

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Customer Service Staff

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  1. Great Lakes Water Authority Reallocates $1.7 Million in WRAP Funding

    The Great Lakes Water Authority this week approved a $1.7 million reallocation of Water Residential Assistance Program funding to Detroit, as well as to the city of Flint, upon its return to GLWA as a contract customer, which is a program requirement. Read on...
  2. 2017-18 budget shows increasing fund balance, tax decrease and reasonable millage rate

    Taylor’s newest budget shows an ever-increasing fund balance, a tax decrease and a reasonable millage rate, with plans for staffing increases in key departments. Read on...
  3. Yard sale benefits American Cancer Society

    Members of the "Best of Taylor" team in the Taylor Relay for Life will hold their large annual fundraising yard sale from 9 a.m. to 3 p.m. Saturday, April 29, at the corner of Northline Road and Pine Street, east of Telegraph Road. Read on...
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